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Management & Marketing Vacancies

Product Liaisons Mobile Studio NW UK Ref 1928

20-08-2020

We are working with a fantastic game studio based in the North-West of England who are seeking a Product Liaisons to join their team and act as the go-to for all their products, communicating with development and customer support teams. 

As the creator of a highly successful F2P mobile title enjoyed by millions worldwide, this studio is looking for a strong Product Liaisons to build and maintain relationships and to ensure excellent contact between studios and teams. 

What will you be doing?

  • Conversing possible ticket driving issues across customer support operations and development teams
  • Assessing these issues and providing relevant information in real-time to department stakeholders
  • Providing answers to any questions regarding products
  • Ensuring policies and procedures are updated
  • Writing helpful articles aimed at aiding player self-service
  • Delivering ad-hoc reports

Who you are

  • Previous experience in the games industry
  • MS Office and GSuite business applications
  • Experience working on social media platforms
  • Customer service skills and experience
  • Strong multitasking and prioritisation skills
  • Excellent emotional intelligence

Benefits

This company offers a competitive salary in a friendly and comfortable working environment, as well as a fantastic bonus and pension scheme.

Application

Please e-mail your CV as well as your portfolio to cvs@big-planet.biz quoting reference 1928.

We are an equal opps company, value diversity and do not discriminate. We are GDPR compliant.


Get in Touch

phone: +44 (0) 1273 233 431

email: info@big-planet.biz

cvs: cvs@big-planet.biz

Membership