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Management & Marketing Vacancies

Senior Community Manager Family Friendly Studio NW England

We are working with a well-known family friendly AAA game studio based in the North West of England who is looking for a Community Manager to help sell their world recognised products. This is a pivotal role as you be engaging with the players and setting out the social strategy for the studio.

What will you be doing?

• Community programs

• Implementing global strategy for player engagement

• Managing the PR and communication strategy

• Building content for press releases, community channels and trade events

• Connecting with players, customer support and producers

• Reporting on key metrics

Who you are

• 5+ year Community Manager experience in a console and PC games studio

• World class experience at a senior level

• Degree in a relevant field

• Social media campaign management

• Knowledge of social media channels and trends

• Written content for social media

• Community engagement program development

• Quantitative and qualitative feedback (A/B testing, online survey insights, community channels...)

• Detail oriented

• Interpersonal and communication skills


Benefits

This company offers a competitive salary in a friendly and comfortable working environment, as well as a fantastic bonus and pension scheme.


Application

Please email me your CV as a Word document to bonnie@big-planet.biz,quoting reference 1966.

We are an equal opps recruitment agency, value diversity and do not discriminate. We are GDPR complaint.


Product Liaisons Mobile Studio NW UK Ref 1928

We are working with a fantastic game studio based in the North-West of England who are seeking a Product Liaisons to join their team and act as the go-to for all their products, communicating with development and customer support teams. 

As the creator of a highly successful F2P mobile title enjoyed by millions worldwide, this studio is looking for a strong Product Liaisons to build and maintain relationships and to ensure excellent contact between studios and teams. 

What will you be doing?

  • Conversing possible ticket driving issues across customer support operations and development teams
  • Assessing these issues and providing relevant information in real-time to department stakeholders
  • Providing answers to any questions regarding products
  • Ensuring policies and procedures are updated
  • Writing helpful articles aimed at aiding player self-service
  • Delivering ad-hoc reports

Who you are

  • Previous experience in the games industry
  • MS Office and GSuite business applications
  • Experience working on social media platforms
  • Customer service skills and experience
  • Strong multitasking and prioritisation skills
  • Excellent emotional intelligence

Benefits

This company offers a competitive salary in a friendly and comfortable working environment, as well as a fantastic bonus and pension scheme.

Application

Please e-mail your CV as well as your portfolio to cvs@big-planet.biz quoting reference 1928.

We are an equal opps company, value diversity and do not discriminate. We are GDPR compliant.

Community Manager AAA Game Studio NW England Ref 1274

This AAA family friendly game studio based in the North West of England is looking for a Community Manager to join their team.

What will you be doing?

  • Community engagement programs
  • Implementing global social strategy
  • Managing the PR and communication strategy
  • Building content for press releases, community channels and trade events
  • Connecting with players, customer support and producers
  • Reporting on key metrics


Who you are

  • Community Manager experience - mobile and F2P a bonus
  • Degree in a relevant field
  • Social media campaign management
  • Knowledge of social media channels and trends
  • Written content for social media 
  • Community engagement program development
  • Quantitative and qualitative feedback (A/B testing, online survey insights, community channels...)
  • Detail oriented
  • Interpersonal and communication skills


BenefitsThis company offers a competitive salary in a friendly and comfortable working environment, as well as a fantastic bonus and pension scheme.

ApplicationPlease email me your CV as a Word document to bonnie@big-planet.biz, quoting reference 1274.

We are an equal opps recruitment agency, value diversity and do not discriminate. We are GDPR complaint.

Data Manager Indie Games France Ref 1705

We are working with an indie game studio based in France who is looking for a Data Manager to join their team and work on their exciting new flight simulation project.

What will you be doing?

  • Ensuring quality of the project and reporting any potential issues
  • Production tool productivity solutions
  • Assisting in development or design of tools
  • Tools support
  • Documentation updating
  • Live content publishing processes


Who you are

  • Version management software e.g. Perforce...
  • 1+ scripting language e.g. PowerShell, Python...
  • 1+ object-oriented language e.g. C#, C++, Java...


Benefits

This studios offers incentive policies, free health insurance, transport subsidy of 50% for public transport users, and great profit and bonus schemes.

Application

Please e-mail your CV as a Word document to bonnie@big-planet.biz quoting reference 1705.

We are an equal opps company, value diversity and do not discriminate. We are GDPR compliant.

Data Specialist F2P Games Spain Ref 1279

This leading F2P games company based in Spain is looking for a game data specialist to provide key metrics which will influence the decisions on their pillar titles in production. We are looking for a data mad person, someone who lives and breathes numbers and has the experience in the games industry in a similar role to back it up.  Are you exactly what we are looking for?

What will you be doing?

  • Identifying potential opportunities and improvements through player data analysis
  • Issue debugging via tracking
  • Predictive analytical models
  • Offering advice to your team regarding data and analytics
  • Bridging the gap between the game and the analytics system
  • Ensuring the best player experience through improvements of key metrics

Who you are

  • Big data technologies/database systems
  • SQL, Python, ML
  • Looker, Tableau...
  • Experimental design
  • AWS a bonus


Benefits

This company offers a competitive salary in a friendly and comfortable working environment, as well as a fantastic bonus and pension scheme.

Application

Please e-mail your CV as a Word document to cvs@big-planet.biz quoting reference 1279.

We are an equal opps company, value diversity and do not discriminate. We are GDPR compliant.

Chinese + Thai, Japanese, Korean or English Speaking Localisation & Translation Mobile China Ref 1588

We are working with a leading mobile game studio based in China who is looking for someone to help improve the localisation and translation aspects of their games. For this role you will need to be able to speak fluent Chinese plus English,Japanese, Korean or Thai.

What will you be doing?

  • Working alongside an international localisation QA team
  • Identifying and providing solutions for possible language, implementation and UI-related bugs
  • Gathering global player feedback

Who you are

  • Educated to degree level with a Bachelor's or higher
  • Fluent Chinese
  • 2 languages; English or Japanese or Korean or Thai speaker

Benefits

This studio offers great opportunities to advance your career, brilliant relocation package, very competitive salaries, and the chance to work in a high-tech state of the art studio.

Application

Please e-mail your CV as a Word document to cvs@big-planet.biz quoting reference 1588.

We are an equal opps company, value diversity and do not discriminate. We are GDPR compliant.


Data Analyst - F2P Games Studio - UK Ref 1669

Our client is a major games studio based in the NW of England. We seek a proven Data Analyst to join our already successful team.


•   Work closely with key stakeholders to identify and prioritize business and information needs to track and report. 

•   Direct the data capture requirements from within the game team, owning strategic insights to understand the impact of design / product decisions on game quality and health.

•   Analyse game telemetry and qualitative feedback to test and monitor gameplay in order to provide insight on how game features and content are impacting the overall player experience.

•   Design A/B experiments to test acquisition, engagement, and monetization strategies.

•   Perform ad hoc analyses regularly.

•   Identify and clearly articulate conclusions and recommendations drawn from data, both in person and through digital presentation.

•   Design and maintain customised reports to the required needs of the audience, Executives, Production, Game developers etc.

•   Work closely with the Business Intelligence and IT Operations teams to ensure underlying infrastructure is suitable for Business Intelligence reporting requirements.

•   Keep abreast of current practices, techniques and tools within Business Intelligence and gaming trends to foster product improvement within the studio.


Requirements


•   3+ years of relevant analytical and technical experience with the ability to uncover patterns of behaviour and relationships.

•   3+ years of hands-on experience in data mining & statistics, including querying large, complex data sets.

•   Experience with data visualization and statistical packages.

•   Ability to draw and present conclusions based on information from different sources.

•   Ability to convey potentially complex messages in a simple and straightforward manner.

•   An enquiring mind and self-starter attitude with the confidence to challenge the way we do things and bring innovation to our products.

•   Ability to work in a fast paced environment with proven experience to manage and prioritise a changeable workload.

•   Team player and self starter with the confidence and ability to work with all disciplines within the business.

•   A passion for gaming.


CV to cvs@big-planet.biz to apply quoting reference 1669.  We are an equal opps recruitment agency and don't discriminate;  We are GDPR compliant.


Get in Touch

phone: +44 (0) 1273 233 431

email: info@big-planet.biz

cvs: cvs@big-planet.biz

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